Shipping policy
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Shipment
monotonus shop ships its products to Austria and other EU countries: Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Sweden , Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
The shipping costs are displayed during the ordering process and added to the contents of the shopping cart. The customer bears the shipping costs. Shipping is via Österreichische Post AG.
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On-Site Pick-Up
The “local pickup” option can be selected during the ordering process. There are no shipping costs charged. Collection takes place after written agreement at the monotonus shop.
Unless otherwise agreed in writing, the goods must be picked up within 5 working days. Otherwise, the order will be canceled without reimbursement of the costs incurred by the customer up to that point.
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Shipping risk
Unless otherwise agreed in writing, delivery is ex warehouse. If the customer is a consumer, the shipping risk is borne exclusively by monotonus shop. If, on the other hand, the customer is an entrepreneur, the risk passes to the customer as soon as monotonus shop has delivered the item to the freight forwarder or the person or institution otherwise designated to carry out the shipment.
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Delivery
Shipping takes place within 5 working days, with working days being Monday to Friday, excluding public holidays. The period begins when the contract is concluded and can vary per country and shipping method.
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Transport damage
If an item is delivered to you that has obvious transport damage, please complain to the delivery person immediately and let us know immediately.
This text was translated from German into English with the help of Google Translator